BT also announced their financial results this morning and the company has registered their satisfaction with continued growth in the broadband base of their Retail division, much of which is supported by consumers signing up for
their 'Infinity' faster broadband service who have not been customers of the provider previously.
BT Retail (including businesses) reported net additions of 141k customers in the quarter to further cement their position as the UK's largest broadband provider with an overall customer base of 5.832m -
at least 783k of who are business customers. Less than 20% of the net additions were from customers signing up for their 'value'
Plusnet brand.
The quarter marked BT's releasing of their cheapest ever broadband offer (which was heavily supported by marketing as ever) as they continue to
focus on bundles, so it's probably accordingly unsurprising that their Retail division secured 56% of net additions in the
ADSL and
LLU market (down from
64% in Q1 but up significantly from 40% in the same quarter a year previously).
90% of customers joining the company's Retail division in the quarter took a bundle from them (so at least one other of fixed line telephony or the
BT Vision television service) and 5.8% of BT customers now have a bundle from them - up from 4.4% in the same quarter a year previous.
Customers on their 'Infinity' faster service grew by 71k in the quarter to take the overall customer base to 215k, a third of who are new customers to BT. BT's chief executive Ian Livingstone said bullishly of the product's performance:
"Our roll out of super-fast broadband is one of the most rapid in the world, passing an average of 80,000 additional premises each week and we have plans to roughly double the speed of our fibre-to-the-cabinet based service in 2012."
BT also continued to emphasise their free
WiFi Hotspot service in marketing in the quarter where the number of hotspots (on
FON and
Openzone) grew by 200k to pass 3 million hotspot locations. They also heavily advertised
their new Home Hub with its
'smart wireless' technology in the quarter.
Growth was also reported at their
Openreach access division with 251k more (up 4% on the same quarter in 2010) premises connected to broadband, taking the (non cable) UK broadband base to 16m homes and businesses. LLU connections now account for 47% of all connections served from BT exchanges.
Openreach also confirmed that their
Fibre-To-The-Cabinet (FTTC) rollout [using the network that their Retail division is running the
Infinity service over] has now passed over 5 million homes and 500 of their cabinets have over 10% consumer take-up.
BT also said that they expect a launch of the
YouView connected TV service in
"Spring 2012", and you'd have to assume that this is the case given that they are a partner company in the consortium.
The full press release of the results can be found
here and the usual accompanying slides you would expect
here [both PDFs].